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Frequently Asqued Questions

Here, you'll find quick answers to common questions about ordering flowers from our online store. We're here to assist you throughout the process, ensuring a seamless and enjoyable experience.

Why aren’t orders price-locked?

Due to our growers’ variable cost in producing the crop, as well as the fluctuating freight charges, our cost to purchase the flowers changes daily. Our primary goal is to negotiate these costs to get our loyal customers the very best price although we cannot lock in a certain price.

What days do fresh flower shipments arrive?

Fresh flowers arrive almost every day of the week, excluding Sunday. There is no fixed schedule for shipments, but we receive flowers nearly every weekday and Saturdays as well. Shipments typically arrive before noon and they are caringly processed and hydrated to have ready for sale by the afternoon.

Can we procure flowers that aren’t on the availability list?

We will always try our very best to hunt down any flower you will need. If we do not have a specific variety or color available in the order form, please provide us an inquiry within the order and we will reach out to you. Our purchasing manager has 30 years in the business and if it is possible to get what you need, we certainly will.

What is the best pick up time?

Our store hours are 8am-5:30pm. You are more than welcome to pick up within these times, however we do ask customers to pick up orders before 5pm if possible. Orders do take some time to count, verify and charge. Coming before 5pm helps us get these orders done in time to close our store in a timely manner.

Can we provide delivery?

We cannot deliver bulk flower orders. However, if you would like a fresh arrangement, our design department does provide delivery for a wide array of beautiful and popularly priced floral arrangements

Is it possible to change an order after it has been placed?

It is possible to update or change flower orders. We surely understand it can be difficult to know how many flowers you will need to create your arrangements, so we do allow for one change if needed. If we are unable to fullfill the requested amendment we will contact you as soon as possible to let you know of any changes we will be able to assist you in.

Do I have to take everything if I accidentally ordered too much?

When picking up orders, we understand if a couple bunches do not make the cut. When talking greater quantities however, it is expected that customers purchase what they ordered.

How many stems are in the bunches of flowers?

We have a wide assortment of stem counts for all our bunches of flowers. Here are some of our most popular varieties:

  • Roses
  • Carnations
  • Babies Breath(Gyp)
  • Oriental Lily’s
  • Gerber Daisy’s
  • Tulips
  • Dahlias
  • Pom Poms
  • Hydrangeas